United Pet Group Brands

How to Reach Us

By Phone:

To place an order by phone or to inquire about the status of a current order call toll-free (888) 740-BONE(2663) [Option 1].

To get product information and/or to talk with technical customer service call toll-free (888) 232-9889.

By Email:

custservice@dingobrand.com

rewards@dingobrand.com for questions regarding the Dingo Rewards program.

By Snail Mail:

Attention: Dingo Brand
United Pet Group
7794 Five Mile Road
Cincinnati, OH 45230

Shipping Policy

Shipping Rates

Purchase Total UPS Ground Shipping UPS 2nd Day Air*
$0 - $50 Calculated based on location Calculated based on location
Over $50.00 Free Calculated based on location

*Order placed after 2PM EST will processed the next day. 2nd day air shipments arrive 2 business days after the date the order is processed.

Estimated Delivery Time For UPS Ground

Shipping Map

*The estimated delivery time for UPS Ground in business days is shown above.