Cart Policies Your Account 
 
    Shipping Rates:
    Purchase Total Ground Shipping UPS 2nd Day Air
    $0 - 24.99 5.95 10.00
    $25.00 - $50.00 Free 15.00
    $50.01 - $75.00 Free 20.00
    $75.01 - $100.00 Free 25.00
    $100.01 - $125.00 Free 30.00
    $125.01 - $150.00 Free 35.00
    Over $150.01 Free 50.00
  • Shipment to Canada and other foreign countries is not available
  • Shipments are made via UPS Ground. Delivery times vary based on location, but are usually completed within 3 - 7 business days. 
  • Every attempt is made to ship all orders by the end of the next business day after the order is placed.
  • An E-mail confirmation will be sent when your order is shipped, including a shipment tracking number.
Return Policy
  • If your shipment is visibly damaged upon receipt, have the delivery person note this at the time of delivery.
  • If you need further help, e-mail our shipping department at shipping@dingobrand.com
  • If you are not completely satisfied with your purchase, items may be returned within 30 days of purchase and will be exchanged or credited. Items must be in original condition and accompanied by the original receipt or date of purchase. When returning merchandise, please include your name, address, phone number and e-mail address. Returns will be credited for the original price of the merchandise. It would also be appreciated if you send us an e-mail advising of your intent to return.
  • Returned items should be shipped to: [Dingo Brand Mainland Distribution Center, 1755 Purina Way, Sparks, NV 89434]. 
Sales Tax Policy
  • For orders shipped to the state of Hawaii, 4.5% sales tax added to order.
  • For orders shipped to the state of Nevada, 7.5% sales tax added to order.
Credit Card Policy
  • We accept the following credit cards: VISA, MasterCard, and American Express. We do not accept debit cards. Importantly, while we will seek to obtain an immediate authorization from your card issuer to reserve funds for your purchase, we will only charge your card once the order has been shipped.
  • Your credit card statement will show "DB Online LLC" as the billing name of the merchant.